What are Cookies on the website?

A cookie is a small piece of software code file which asks permission to be placed on your computer’s hard drive through your Web Browser. Once you agree, the file is added and the cookie helps in analyzing the web traffic or provides info on when you visit a particular site. This technology allows websites or service providers to recognize your browser and respond to you as an individual by customizing its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Plasma Solar Limited Liability Partnership (“PlasmaSolar LLP”) may use cookies for record-keeping purposes and sometimes to track information and collect data about our website visitors’. Few features of PLASMA SOLAR web sites may not work without the use of passive information collection technologies.

Overall, cookies help us provide you with a better website and enhance the user experience, by enabling us to monitor your usage pattern and provide you with tailored information. A cookie doesn’t give us access to your electronic device or any other personally identifiable information regarding you, other than the data you choose to share. Personal identification information is not stored in cookies.

You may set your internet browser to notify, refuse, accept, alert or decline when you receive a cookie. Most website browsers like Chrome, Firefox etc, automatically accept cookies, but you may modify the settings to decline it if you prefer. This may prevent you from taking full advantage of some parts of the webpage as they may not function properly. Using Plasma Solar LLP website signifies your unconditional consent to receive such cookies for better utilization of our online resources.

Our use of Cookies

We may use cookies to collect data about our website visitors’ device type, screen size, browser versions, Operating Systems (OS), geographic GPS points, URL visits, Internet Protocol (IP) address of your computer, Bounce Rate and popularly visited contents on our website. To personalize and popularize our services to reach out to as many customers as possible with an intent to reverse climate change by adopting renewable energy based technology such as solar-powered photovoltaic systems, we share cookies and tracking information with an authorized third party.

Absolutely needed & Unavoidable Cookies

These cookies are very much necessary for the website to work. E.g. the cookies that keep track of whether a visitor is logged in to the website, to help us process the items in your shopping cart etc.

Analytical & Performance Cookies

It helps us recognise and count our website traffic, and how consumers navigate around our website. This guides us to improve the website so customers can easily find what they are looking for. Traffic log cookies help us to identify the webpages that are being utilized. Therefore we can analyze data about webpage traffic, behaviour pattern of users and improve our website in order to tailor it to personal needs. We only use this information for statistical data analysis purposes and then the data is deleted from the system.

Targeting cookies

These cookies track your visit to our website, the pages you have visited, the links you have followed, URL of the site that you came from (backlinks or linked sites) and that you are leaving to (outbound hyperlinks). We use this information to make our website and the advertising displayed on it more relevant to your interests. We may share this information with third parties.

Third-party cookies

Third parties tools that we use may also contain cookies (over which Plasmasolar llp has no control over) or similar tracking technologies that collect certain Website usage unidentifiable information. They are likely to be visitor analytical based performance cookies or targeting cookies. Third party cookies are a pre-condition for accessing content from services such as YouTube, LinkedIn, Facebook and Twitter, and hence they cannot be avoided. All these data are anonymised and cannot be used to identify individual users or to match it with additional information on an individual user.

Following are the third-party cookies that we may use:

• Google Analytics and Google Search Console – Enable us to estimate our audience size and usage pattern
• YouTube – Placed in the webpage browser by YouTube as a condition for showing embedded videos on our website
• LinkedIn – Placed in the web-browser by LinkedIn as a condition for showing relevant content on our website
• Facebook – Placed in the internet browser by Facebook as a condition for showing embedded content on our website
• Twitter – Placed in the website browser by Twitter as a pre-condition for displaying content on our website

Other than essential cookies, all cookies will expire after a maximum of 104 weeks or earlier, if we decide to delete the same. You may not generally have an option to opt-out of such monitoring by trackers. Certain specialized Internet browsers may allow you to disable or limit the use of tracking technologies that collect unidentifiable private information.

Data Access and Data Management

Except for cases where you have consented to, Plasmasolar llp. will not sell, distribute, rent, trade, publish or lease your private sensitive data, except as required by the law of the land. Personal Information or Generic Aggregate Data may be accessed by a restricted number of PLASMASOLAR employees, third party data analytical processing & storage (we may transfer the relevant data outside of India), business partners, trusted affiliate entities and advertisers etc. Occasionally, we may make the data available to other reputable organisations whose services or goods we think you may find interesting as per our consumer profiling.

We train our staff on the importance of privacy and how to manage customer data securely. In addition, our practice is to keep your personal information confidential and to use personal information only to perform functions for the company, which is done with an intention to enhance consumer experience and access to modern & high technology renewable energy resources that contribute to our overall well-being with a positive impact on the environment.

However, if Plasma Solar L L P sells one or more of its company units, your personal information may be transferred to the buyer so that they can continue to provide you with appropriate services. We also reserve the right to disclose your personal data on requests from government organizations to address national security situations, or whenever required by law.

We may use third-party service providers to operate our business, the website or administer activities on our behalf. You have to share some information while making any online purchases using your payment credentials. Some details are shared with the delivery partners and sensitive bank details are shared with payment gateway agencies. These activities may involve the collection of data by the other party without the knowledge or control of PLASMASOLAR, for which we cannot be held responsible in the event of any misfortune, harm or abuse of your information at their hands.

Reach Out to Us

In the event that you may update any data identifying with you, we may keep a duplicate of the original as part of our internal record-keeping practices.

If you have any queries about our Cookie Policy (amendments, concerns or deletions), please write to us using the customer contact details provided in our website, with an elaborate explanation of your request. We will respond to all reasonable requests in a swift manner.